Siemens Solutions Partner - Comtherm are proud to be a solutions partner for Siemens UK

Looking for Econex Parts? - Comtherm are sole UK distributors of Econex Parts, we offer full technical support.

Service & Support

Engineers you can rely on. Service you can trust.

Our service department keeps your combustion equipment safe, reliable, and performing at its best. From planned maintenance to urgent breakdowns, we move fast and we get it right.

Response in one working day UK coverage Access to OEM and compatible spares

What we do

Planned maintenance

Scheduled servicing tailored to your site. Reduce downtime, extend equipment life, and keep efficiency on target with regular inspections and functional checks.

Commissioning support

Clean start for new equipment. We handle full burner commissioning and tune for safety, stability, and performance from day one.

Breakdown response

When faults occur, every minute counts. Rapid dispatch backed by our spares inventory means the right fix, faster.

Diagnostics and optimisation

On-site testing, efficiency tuning, and control adjustments to lower operating costs and improve performance across the system.

Retrofits and upgrades

Modernise legacy burners and controls. We design and fit retrofit solutions that meet current safety, compliance, and performance requirements.

Industry coverage

Automotive, food and beverage, pharmaceuticals, energy, building materials, and more. If it burns, we can help.

Why choose Comtherm service

  • Decades of combustion expertise
    Engineer-led support with real-world experience across complex applications.
  • Direct access to spares
    OEM and compatible parts from our own warehouse for quicker turnarounds.
  • Safety, compliance, performance
    Work carried out to current standards with a focus on reliability and efficiency.
  • No call centre scripts
    Speak directly to technical staff who own the problem and deliver the fix.

Tailored service agreements

Predictable upkeep and priority cover for critical operations.

What’s included
  • Regular inspections and servicing
  • Priority call-outs for faster response times
  • Preferential rates on parts and labour
How it works
  • We review your site and duty cycles
  • Build a schedule that fits operations
  • Agree KPIs and start date

Helpful to include in your enquiry

  • Burner model or part number if known
  • System details or a clear photo of the nameplate
  • Any deadlines or downtime constraints

The more detail you share, the faster we can cross-reference, confirm availability, and schedule the right engineer.

Contact the service department

We respond within one working day. For urgent issues, call us.

Contact our Service Department

  • Team of Fully Qualified Engineers

    Experienced and Conscientious

  • UK and International Teams

    We install Comtherm Burners worldwide and we support them with our network of partners

  • Tailor-made Service Contracts

    All businesses are different - we cater to your requirements

  • Satisfaction Guaranteed

    Our reputation is paramount